Security

What are cookies? When you visit our site, we may collect information about your use of our site through "cookies." Cookies are small bits of information transferred to your computer and stored on its hard drive. We require the acceptance of cookies to enable users to take full advantage of specific services offered. We may also require you to accept cookies placed by a third party supporting this activity on our behalf.

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Why does tiaa-cref.org use cookies? We use cookies to establish and maintain a logged-in connection while you are in the secure section(s) of our website. For example, when you visit your account, perform transactions or other activities, and update contact information the cookie allows you to navigate in secure fashion from page to page without having to repeatedly log-in.

We also use cookies to collect certain technical and navigational information. This information allows us to enhance your experience while on our site. See our privacy policy for more details.

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How do I make sure my cookies are enabled on my computer? It depends on your browser. If your browser is set not to accept cookies, you’ll have to log in before each secure inquiry or transaction. To avoid having to log in repeatedly, your browser must accept the cookies we send it.

For Netscape Navigator / Communicator 8x:

  1. Select Options from the Tools menu.
  2. Click Privacy from the Options menu.
  3. Expand Cookies and select Until They Expire from the Keep Cookies drop-down menu.
  4. Click OK.

For Microsoft Internet Explorer 6:

  1. Select Internet Options from the Tools menu.
  2. Click on Privacy Tab.
  3. Click on Advanced Box.
  4. "Cookies" should be set to Accept in both the First Party and Third Party sections.
  5. Click OK to close dialogue box.
  6. Click OK to close Internet Options.

For Microsoft® Internet Explorer 5.x:

  1. Select Internet Options from the Tools menu.
  2. Click on Security Tab.
  3. Click the Custom Level button, and then scroll down to the "Cookies" section.
  4. Click either Enable or Prompt under "Allow cookies that are stored on your computer."
  5. Click either Enable or Prompt under "Allow per-session cookies (not stored)."
  6. Click OK to close the "Custom Level" window.
  7. Click OK to close the "Internet Options" window.

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What is a secure session? How can I be sure my personal information is safe? tiaa-cref.org uses Secure Sockets Layer (SSL) to encrypt transmissions to protect your privacy. SSL protects Internet communications by scrambling messages between you and the Internet server. Intruders cannot read encrypted messages. This protects you when entering or viewing confidential information. SSL is currently the standard protection on the Internet. Our site provides the maximum level of 128-bit encryption, supported by most current Internet browsers.

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How do I log out of tiaa-cref.org? Click on "Logout" located in the upper right side of the page to log out of tiaa-cref.org.

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