Who We Serve

At TIAA-CREF, you're more than a client — you're a participant. That means that we’ll work with you to develop a successful financial plan, whether you're an experienced investor or someone who could use some help navigating the confusing world of financial services.

And once you join us as a participant, you — and you family — will always have access to TIAA-CREF’s tools and resources.

Access to Your Account — Anytime, Anywhere.
By enrolling in TIAA-CREF’s online services, you’ll have information and advice at your fingertips that can help you optimize your investment potential — now and throughout your retirement.

Take a guided tour of My TIAA-CREF 

Achieving Your Financial Goals at Every Stage of Your Life
With our financial education tools, you can learn more about:

• Investing at work and on your own
• Finding the right way to pay for college
• Managing your income and expenses (PDF)
• Insuring and safeguarding your loved ones
• Developing an estate plan

TIAA-CREF provides you, as a Plan Administrator, the tools and services needed to effectively and easily manage retirement plans online. By registering for access, Plan Administrators can perform daily plan administration tasks online, thereby saving time and reducing the need for paper transactions.

Plan Administrator secure access includes:

• Contributions – Submit institution contribution lists and send payments via electronic funds transfer (EFT).
• Enrollment – Enroll employees in group retirement plans either as a group or individually, or enable employees to enroll themselves through TIAA-CREF’s Online Enrollment facility.
• Compliance – Download Form 5500 materials for plans subject to ERISA.
• Reports – Run reports for retirement plans and employees.
• Access employee accounts – View overall employee accumulations, contributions and asset allocation, and track employee vesting and termination online.

You can also order publications, read the latest news concerning defined contribution plans and send secure emails to TIAA-CREF.

Get Started

• Become a registered user by completing the Administrator Services Application. (PDF)
• Log in if you are a registered TIAA-CREF Plan Administrator.

A Leader in Retirement Plan Design

TIAA-CREF is a leader in providing retirement and savings plan design, consultation and administration to the medical, education, research, cultural and governmental communities.

With more than 90 years’ experience in providing retirement plan products and services, we can:

• Design flexible retirement and savings programs that meet your objectives
• Offer a comprehensive set of services to help simplify plan administration
• Construct diversified portfolios by helping you choose from a variety of TIAA-CREF variable annuities and mutual funds, as well as third-party investment options
• Provide the tools to help employees meet their retirement planning goals

Solutions From a Trusted Partner

Since 1918, our mission has been — and still remains — to provide retirement plan products and services to those who serve the greater good.

Get Started

• To learn more about our services, visit the TIAA-CREF Plan Sponsors site
• Find out about TIAA-CREF's investment approach (PDF)

A Three-Tiered Sales and Service Model

We will provide the service, support and value that you need to effectively manage your practice and your client relationships.

• Regional Directors meet with interested advisory firms to discuss all aspects of the business relationship, including the many potential ways that you can partner with TIAA-CREF Asset Management.
• Advisor Sales Consultants establish and maintain relationships, ensuring that each firm thoroughly evaluates its needs and maximizes the benefits of TIAA-CREF’s investment expertise.
• Advisor Service Consultants provide all post-sales support to the firm. They work closely with each fee-based advisor to answer any questions about TIAA-CREF and help strengthen our commitment to the relationship.

Our Ultimate Goal

For over 90 years, TIAA-CREF has been putting customers first. This guiding philosophy is an important reason that financial advisors turn to us for investment solutions that provide broad diversification and strong potential returns, all with reasonable fees.

Get Started

Locate an Advisor Services Regional Director in your area.

Email us or call 888 842-0318 on weekdays from 8 a.m. to 7 p.m. (ET).

TIAA-CREF Asset Management

TIAA-CREF Asset Management was launched in 2004 to provide investment solutions and strategies to institutional investors worldwide. Our goal is to leverage the investment, research and analytical expertise of the TIAA-CREF organization to help institutions successfully manage their investment programs.

Our broad range of strategies, available through various investment vehicles, form the cornerstone of our institutional investment platform. In addition, we have the capacity and capability to manage many other strategies to help you meet your particular needs.

To learn more, visit the TIAA-CREF Asset Management site.