FREQUENTLY ASKED QUESTIONS

For help and advice call us,
at 800 842-2829.

How can I see my accounts and perform transactions online?

When you enroll online, you create an individual account where you can view your balances, change your investment mix, make transfers and other transactions.

If you're already enrolled, log in to your secure account from the login button on the home page of this site.

How do I speak to someone at TIAA-CREF?

For help and advice, call us anytime at 800 842-2829.

You can also contact us online.

What are the advantages of owning mutual funds?

Many participants enjoy the advantages of owning mutual funds alongside annuity accounts in their retirement plans.

  • The mutual funds chosen for your retirement savings plan provide the opportunity to focus on specific market segments — all of which offer varying degrees of risk and reward opportunities.
     
  • By owning a combination of funds with different investment characteristics, you may be able to offset the poor performance of one asset class with another that is benefiting from an upward trend. However, diversification doesn't guarantee against loss.

What do I do after I've enrolled?

  • After enrolling, you'll receive a TIAA-CREF Welcome Kit and a Legal Package including your contract and contract number.
  • Review your Welcome Kit carefully to verify the information is correct including investments and beneficiary information.
  • You may also review your accounts and make transactions online. From the home page of this site, click the login button in the Already Enrolled? box.

Who would benefit most from owning mutual funds?

Mutual funds offer diversification, professional management, relatively low investment minimums and fees, and a range of choices among different asset classes.

Benefits include:

  • Potential to reduce risk through diversification and professional management.
  • Potential to invest in a broad range of asset classes – U.S. and non-U.S. stocks, bonds, and real estate – with smaller amounts of assets.
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